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FAQ

FAQ

Listed below are answers to the most common questions asked by customers when deciding to store with us. If you have other questions, consider giving us a call and we will be pleased to answer all your questions
Self-storage facilities offer a secure, clean, dry storage space that residential or commercial users can rent for storing their possessions. It is a system where individuals and businesses rent units of space or containers within a large warehouse for storing possessions. Our self-storage facilities offer flexible rental terms so that you only pay for the period you need.

Boxed Storage has many self-storage facilities that are conveniently located throughout Cork. Each of our facilities is located in close proximity to major transport links and road networks offering great access to customers.

The opening hours of our self-storage units are as follows:
Monday – 8:30 am to 6 pm
Tuesday – 8:30 am to 6 pm
Wednesday – 8:30 am to 6 pm
Thursday – 8:30 am to 6 pm
Friday – 8:30 am to 6 pm
Saturday – 9 am to 2 pm
Yes, access to self-storage facilities outside the normal opening hours can be easily arranged. Get in touch with a member of our team for discussing your needs.
At Boxed Storage, there is no such minimum rental period. However, shorter periods can be arranged easily, subject to availability. For further details, you can get in touch with a member of our team for discussing your specific needs.

No, there isn’t any maximum length of period that you can keep your possessions with us. With customer service being our top priority, we are very flexible with the storage period to meet the diverse needs of our clients. We have several customers who have been storing their possessions with us for many years.

Yes, we need prior notice for storage units and offices when you wish to move out. It is essential to notify our reception staff that you have vacated the space so that your contract can be terminated.
On the day prior to your move-in, you will need to sign a license agreement and a storage account will then be set up. Based on the unit size you require, your private storage unit will be pre-allocated. On move-in day, a team member will bring you to your self-storage space, show you how the lifts are operated (in case the unit is not on the ground floor) as well as show you the right loading area.
Your unit will be entirely emptied on the day you move out. A member of our team will meet you at the unit for doing a final check before cancelling your storage contract with us.
Our self-storage facilities operate on a licence agreement which is more like a lease, but better suitable to the nature of the agreement. Every registered self-storage operator will ask you to provide your photo ID (like valid driver’s licence or passport) along with a proof of address (a recent utility bill) for security reasons.
Yes, definitely. We encourage all our new users to drop in at our facility to see the room themselves and learn how self-storage works. You are free to ask any questions that you might have.
No, our storage facilities are neither heated nor temperature controlled.
No, our units do not come fitted with power or lights.
Yes, you can easily do so. In fact, this is one of the salient features of Boxed Storage. There are no penalties or extra charges, meaning you can change rooms as often as you like.
If you are someone who uses our online booking portal to book your unit, fret not. You can easily log into your account and then retrieve your access code. Also, you can ask a member of our staff to retrieve the code for you. However, ensure that you are the account holder.

Yes, there are a few things that you cannot store in your unit at Boxed Storage. These include:

  • Illegal items – stolen goods, weapons, explosives, firearms, or ammunition
  • Perishable products – food items like meats, dairy, etc.
  • Hazardous material – any flammable or explosive item
  • Living animals or plants – our storage units aren’t suitable for living things

Yes, of course.

Self-storage facilities are more flexible and cost-effective than traditional warehouse storage that requires a long term lease. At Boxed Storage, businesses can rent a unit for as short or long as they need it. All we require is you to give us 7 days’ notice before moving out.

Yes, each of our facilities has dedicated Wi-Fi zones.

You can pay for your unit in the exact way you would pay rent for an apartment, house, or private room. We need you to pay one month’s rent in advance.

No, we do not have any hidden costs. We have transparent policies, meaning you only pay for thee storage that you use.

Nobody can access your storage unit except for you. We feel it’s easier to deal with one person when the matter concerns payment. Moreover, it’s complicated when business partners, couples or two persons share self-storage units and things go wrong between them. Therefore, we prefer one person as the key holder of a storage unit. However, you may still choose to share your access with anyone on condition that you add this to our permission form.

It may not be mandatory, but it’s best to pack them into boxes to prevent damage to your belongings.

If you want, we can arrange for boxes and packing materials at discounted prices.

We strictly prohibit storing perishable items, firearms, explosives, live animals, toxic goods and illegal items inside our storage units.
We provide storage facilities for personal and business needs. You can also keep your documents safely within our units and choose the storage size to meet your individual needs.
No, but we advise you all to reserve a unit in advance so that we can guarantee ample space to meet your storage requirements.
Our storage rooms are available for access 24 hours a day and 7 days a week. This is one of our USPs, which we take pride in.
We are operating from Monahan Road Business Park in Cork. Our services are available across Ireland.
Yes, we do. Please check out the ‘Document’ section on our website to find answers to your queries.

To know about the pricing, kindly fill up our contact form and be assured one of our team members will get back to you to discuss the best available options.

God forbid, but if your premises catches fire or experience theft or flooding, you can enjoy the peace of mind that your belongings are safe at our facility. Besides, you can optimise the space available to increase your earning potential and create a pleasant working space for your staff members.

You can surely get in touch with our storage experts by calling us at our registered phone number, dropping us an email, or filling in our contact form.

Twenty years ago, self-storage was introduced across Europe. Today, you can find over 500 facilities, many of which are in Ireland. Cork, Dublin, Letterkenny, Belfast, Waterford and Limerick are equipped with self-storage facilities.

We provide 24-hour manned CCTV, and our storage units have fire alarms and smoke detectors installed. Electronic gates and security fences run along the perimeter of our facility. As for units, they are locked by your padlocks. An onsite staff member stays alert all the time just in case someone attempts to enter the wrong unit.